Servicing and Maintenance Contracts

Service and Maintenance Contracts

Arfon Generators provide a range of generator maintenance activities and servicing, all tailored specifically to meet the demands and requirements of our customers. Each service request is individually tailored and customised.

If you experienced a power failure, what would it cost in lost revenue to you, or your company, if you found that your back up was not fully operational or functional?

We would like you to consider that all Arfon Generator services and maintenance contracts are essentially an insurance policy against premature failure through lack of maintenance. With an Arfon Generators contract, in the event of a power failure, you know that your stand-by power supply will be available to keep you ahead of your competitors.

We offer a range of service plans aimed at providing total peace of mind, with professional support 24-7-365 cover and speedy response times to site.

Typical support and service agreements are provided within our Contract Agreements.

 

24-7-365 All Year Round Emergency Call Outs

  • As a loyal contract customer, you will receive preference over non-contracted customers
  • We will provide you with a guaranteed speedy response time
  • We will provide you with 24-7-365 access to technical support
  • You will have the option of a hire set in the event of extended failure periods

 

Site Visits Determined by Run Hours

Inspections or complete servicing are dependent on the amount of run hours / operational hours. This is ideal if you are using it as your primary power supply.

 

Major and Minor Routine Maintenance and Servicing

  • Major Service: includes a thorough inspection and replacement consumables (filters, oil etc.)
  • Minor Service: includes a thorough inspection and load banking

 

Other Services
  • Fuel Tanks, Fuel Filtration & Pipework
  • UPS
  • Control Panels & Switch Gear
  • Fire Pumps

We custom design each maintenance programme around your needs, your plant and your business. If you’re not a business, we will still be there to support you. In fact we provide the same service to private customers as we do for business customers.

If there is a related service or product that you cannot see on our website and you have a requirement, please feel free to call us and we would be delighted to advise and assist with your requirements.

Each part of our service programmes will be specifically designed and tailored with you in mind, ensuring appropriate and cost effective solutions for all of your servicing and maintenance requirements.

To learn more or to discuss your generator requirements with us, contact us via email or call our 24-7-365 service centre on 0151 334 6808.